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Zenith Bank Customers Care; Ways to Contact Them

Last Updated on July 12, 2022 by Unwana Akpan

There are many ways to contact zenith bank customers care, find out how to reach out to your bank if you have a complaint to resolve, inquiry, business proposal etc. Zenith Bank is always accessible to assist you with your needs because, at the very least, their personnel is friendly and capable of responding to everyone with ease and understanding. I’ll explain to you in this post how to swiftly get in touch with Zenith Bank customer service for any reason at your convenience.

Have you forgotten what your PIN is? Do you require a loan from Zenith Bank? If so, contact Zenith Bank customer service. This is not an easy process because going through the recovery process is often stressful, so try to be careful.

He gave me a call. Zenith Bank Plc was founded by Jim Ovia in May of 1990, a very long time ago. In July of the same year, the commercial bank started operations. Zenith Bank is based in the lovely metropolis of Lagos State in Nigeria, and it has more than 500 branches and business locations throughout the nation, including in Abuja, which is part of the Federal Capital Territory (FCT).

How can you contact Zenith bank customers care urgently?

If you follow the proper procedure, contacting Zenith Bank customer service is the simplest bank customer service to contact and receive a prompt answer from. Now, we’ll clearly explain the six ways you can get in touch with Zenith Bank customer service so you can do so swiftly and with confidence;

  • directly through a customer contact center
    With WhatsApp
  • Using a phone number or email
  • at the headquarters and branches
  • via an online contact form
  • On social media sites

1. Through a customer service center

Through their 24/7 direct customer care contact center, Zenith Bank’s customer service may be reached immediately (day or night or weekend).

The following are the customer service centres for Zenith Bank;

  • Email:
  • phone number: 234-1-2787000

2. On WhatsApp

Customer satisfaction is Zenith Bank’s number one priority at all times and in all locations.

You can chat with Zenith Bank customer service on WhatsApp whenever you need to and on any day of the week if you need a speedy response.

To speak with Zenith Bank customer service on WhatsApp and get a timely answer, simply follow the instructions below;

Open the WhatsApp app on your smartphone and save 07040004422 to your contacts as Zenith bank or anything else you like.

To update the Zenith Bank customer service number that you previously stored, click the refresh refresh symbol on your WhatsApp profile.

Simply click on the Zenith Bank customer service number whenever you see one to begin a chat with the staff.

In every communication, don’t forget to include the number for your Zenith bank account (message)
Unless specifically invited to do so by Zenith bank customer service on WhatsApp, do not send your CVV or entire card number over chat or any other method.

3. At the headquarters and branches

Visit the Zenith Bank Head Office Branch or any of their local branch locations to speak with a customer service representative. The main office of Zenith Bank is situated in Lagos, Nigeria’s Victoria Island, at Plot 84, Ajose Adeogun Street. Calling 0700-ZENITH-BANK or one of the following numbers will connect you with them as well;

  • ZenithDirect: 234 (1) 2787000
  • 0700-ATM-ZENITH
  • ATM Unit: 0700-286-936484
  • 0700-CARD-ZENITH
  • CARD Unit: 0700-2273-936484
  • Fax: 234 (1) 2618212
  • or send them a mail via

4. Via contact form online

Filling out the contact form on Zenith Bank’s website is another crucial approach to get in touch with them and receive the necessary response from them quickly.

Simply follow the steps below to contact a Zenith Bank customer service representative online via their contact form;

  • Visit Zenith Bank’s website for further information.
  • Alternately, you may go straight to and fill out their contact form by clicking here.
  • Put your entire name here, for example, Mr. Abdulrazaq Yahaya.
  • Type in a working, active phone number.
  • Please enter your email address.
  • Write down all the details of your communication with them in the next box.
  • Don’t forget to include your account number in your message, then click the SUBMIT tab to send it.

5. On social media platforms

You can contact the customer care staff of Zenith bank Nigeria for free using their social media profile or account. The official Zenith Bank social media pages are listed below, along with instructions on how to use any of them to get in touch with them quickly;

  • Facebook
  • Twitter
  • Instagram
  • WhatsApp

6. Via email or telephone number

Depending on the reason you want to contact Zenith bank customers care, there is a certain email address or phone number you should use. If you wish to contact Zenith Bank customer service with a request, for instance, you shouldn’t use the same email address as someone who wants to complain to Zenith Bank customer service. Following are the phone numbers and email addresses for Zenith Bank customer service, along with a description of how to utilize them;

  • Internet Banking

Send any correspondence you may have to or phone 234-1-2787000 whenever you need assistance with your Zenith bank account Internet banking.

Remember to provide only your account number, name, and location when contacting Zenith Bank customer service for a problem with your online banking. Do not provide your username, password, entire card number, CVV, or any other sensitive information.

  • Card Services

You can reach Zenith Bank customer support by calling 234-01- 2781740, or by sending an email to concerning your card (MasterCard, Vpay, VisaCard, or any other form of card). Please be aware that the hotline number for Zenith Bank, which you can call if you have a question about your Zenith Bank card, is 0700 ZENITHBANK.

  • Account Opening

You can get in touch with Zenith Bank for more information or to inquire about the best type of account for your needs before opening a current, savings, fixed deposit, or domiciliary account. Send an email to or phone +234-1-2787000 and 0700ZENITHBANK if you’d like to speak with Zenith Bank customer service regarding opening any kind of account.

  • General Enquiries

Send any correspondence to for general assistance or questions you may have to reach Zenith Bank customer service, or phone 234-1-2787000 or 0700ZENITHBANK for further details. What, for instance, is a General Enquiries? Because general inquiries might originate from any source, they are referred to as GENERAL enquiries. You can reach a Zenith bank customer by sending an email to zenithdirect@zenithbank with general queries like if a certain branch will reopen following one or two terrible incidents like a fire or a thief entering a branch or their service hours.

  • Corporate Internet Banking

Send an email to or give the following numbers a call if you have queries about Zenith Bank Corporate Internet Banking: 234-1-2781543, 2784056, 2781588, 2781568, or 2787000.

  • Zenith Insurance Company

Contact Zenith bank customer support by phone at 234-1-2783411, 2783421, 2701004-5, or 4613704 with questions about their e-products and services.

  • E-Business

For inquiries regarding their e-products and services, contact them by email at or over the phone at 234-1-2787000, 0700ZENITHBANK.

  • Zenith Registrars Limited

Send an email to or call 234-1-2708930-4 if you have any questions or concerns about Zenith Bank’s Corporate Internet Banking and wait for the quickest response.

Last Words

I sincerely hope you like reading this superb essay. I urge you to share our articles and link to us.

If this article has been useful to you, you now know how to quickly and step-by-step contact Zenith Bank customers care and receive a prompt response from them.

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